⚠️ Scam Alert: Fake ACCOUNTS Using Our Company Name
- DC Clean
- 17 hours ago
- 2 min read
Recently, we have been made aware of scammers misusing our company name to deceive customers. These individuals are NOT affiliated with us but are pretending to represent our cleaning services to trick people into making bookings, payments, or clicking suspicious links - in some cases leading to phone hacking or personal data compromise.
Your safety and trust matter to us, so we want to clarify the situation and help you protect yourself.
🚨 How the ScAM Works
Based on reports we’ve received, scammers may:
Using FAKE fb ads to attract customers
Claim to be from our company and offer cheap or urgent cleaning services
Ask for OTP codes, or to click suspicious links
Send links that can compromise your phone or personal information
⚠️ Please note: These scammers are NOT our staff and DO NOT represent our company in any way.
✅ How to Identify Our Official Communication
To avoid confusion, here’s how you can verify that you’re dealing with us:
✔ We only communicate through official company contact number (014 369 1433) and platforms ( fb, website, tiktok )
✔ We do not ask for OTP codes, banking passwords, or suspicious links in order to choose cleaners
✔ Payments are only made after confirmed bookings through official channels
✔ Our staff will always identify themselves clearly and professionally
If something feels rushed, suspicious, or “too good to be true” - it probably is.
🛡️ What To Do If You’re Contacted by a SCAMMER
If someone claims to be from our company and you’re unsure:
Do not make any payment
Do not click any links
Do not share personal information
Contact us directly through our official number (014 396 1433) to verify
If you believe you’ve been affected, we also encourage you to report the incident to the authorities.
We are actively monitoring this situation and take misuse of our company name very seriously. Your trust is extremely important to us, and we are committed to providing safe, transparent, and legitimate cleaning services.
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